May 292013

retirement, missing tile syndrome,happiness, financial mastery, gratitude, passionate entrepreneur,

“Inspiring others towards happiness brings you happiness”-Anonymous

Happiness seems to be one of those subjects that has always been intriguing to my readers and me. It is that elusive thought or feeling that we have in our mind. Some people define happiness as a place, such as Florida or a nice warm climate fishing village on the Mediterranean sea. We have this perfect thought in our minds that helps us get through the day-to-day. For others, happiness is a specific time in the future. Some people look forward to the day when they no longer have to do X,Y, and Z. Or they look forward to the day when they will be retired.

This concept of retirement is interesting. I define retirement as a state of financial freedom that comes from achieving financial mastery. I think retirement has nothing to do with age or a date somewhere out in the future. Nor does it have anything to do with happiness.

Can retirement equal happiness? Absolutely, my guess is there are a lot of retired people who are very happy. However, I suspect that feeling of happiness came long before retirement. In some respects happiness is just a choice that we make or don’t make everyday. This is a learned skill that for happy people it just becomes a daily habit. Similar to brushing ones teeth. This is a daily choice driven by gratitude. Having a gratitude mind set is what turns the daily choice of happiness into a life long habit.

Careful of the missing tile syndrome.

We all have the missing tile syndrome. What’s the missing tile syndrome? Let’s say that you were on vacation in Europe and you walked into the gorgeous church or historic building. As you looked up you noticed a ceiling that was immaculately decorated with a gorgeous mosaic tile. The tile ceiling is of the greatest detail and with most vibrant colors you have ever seen. Now let’s say that in the middle of this tile ceiling one of the tiles was missing. Now despite how gorgeous this art work is, what is the first thing that you notice when you look up at the ceiling? Yep, that’s right you notice the missing tile.

Easily explained, practicing gratitude is about focusing what we have in life and not on what we don’t have. This is an exercise that we need to practice everyday and is not easy for anyone.

Making the choice to be an entrepreneur is the first step towards choosing happiness in your life.

For a passionate entrepreneur like myself  happiness comes from building businesses. I love to build businesses. I love the challenge, the risk, the reward, the chase, the highs, and the lows. I love learning about building different businesses. I love understanding how to create something out of nothing. How to build something from the ground up and then hire someone more qualified than me to run it. I love providing value, a service, or a product to the community. I love helping others. I love knowing that I am in complete control. That I truly own my successes and my failures. That there is no one in my way.  There is no one who I can blame for situations that make me unhappy.

As a business owner, your happiness is directly related to how many people you help. It’s not that date off in the future when you will be “retired.” Want more happiness? Than start by helping others to find their happiness first. Like the quote above…

“Inspiring others towards happiness brings you happiness”-Anonymous

If you enjoyed this post, I would be grateful if you helped spread the word by emailing it to a friend or sharing it on LinkedIn, Twitter, or Facebook. Thank you!

 May 29, 2013  Posted by at 5:00 AM Leadership Tagged with: , , ,  No Responses »
Mar 202013

failure, success,goals, fear, worry

Barriers to success are easy to overcome, but only when you know they’re there.

Why do some people achieve their goals while others fail? I believe it’s because successful people manage to overcome five barriers that, in many cases, guarantee failure. Here are those barriers and how to overcome them:

1. Uninspiring Goals

When most people set goals, they envision a “thing,” such as a particular amount of money, an object (like a new car), or a specific achievement (like writing a book). Unfortunately, these “things I’m gonna get or do” goals don’t appeal to the core of what motivates you, because they miss the point that what you’re actually seeking in life and work is the POSITIVE EMOTIONS that you believe those things will produce.

Fix: Rather than envisioning a “thing” as your goal, envision–with all the strength in your imagination–how you will feel when you achieve the goal. That way, you’ll be inspired to do whatever it takes (within legal and ethical bounds) to achieve that goal.

2. Fear of Failure

If you’re afraid of failing, you won’t take the necessary risks required to achieve your goal. For example

Continue reading »

 March 20, 2013  Posted by at 5:00 AM Leadership Tagged with: , ,  No Responses »
Feb 202013


passion, focus, hard work, enjoy the journey, trust your gut, rely on your team, long term success, honest and integrity, execution

But what else does it take to succeed as an entrepreneur, and how should an entrepreneur define success?

Here’s what I came up with, a Top 10 List:

10. You must be passionate about what you are trying to achieve.

That means you’re willing to sacrifice a large part of your waking hours to the idea you’ve come up with. Passion will ignite the same intensity in others who join you as you build a team to succeed in this endeavor. And with passion, both your team and your customers are more likely to truly believe in what you are trying to do. Continue reading »

 February 20, 2013  Posted by at 6:00 AM Leadership Tagged with: , , , ,  No Responses »
Feb 062013

mix business and pleasure, win win, keep it professional

It’s easy to create mental barriers between “friends” and “business.” But there are ways to nurture business relationships with friends–without jeopardizing either. Here are three things to be mindful of to make sure both sides are happy.

1. Seek the win-win.

Put yourself in the shoes of your friend and seek out ideas for how you might be able to solve his or her problems. The stakes don’t have to be particularly high early on; the key is to find a way that you can both benefit from an initial business interaction. A quick win can be something as simple as sharing connections or finding similar challenges that you can problem-solve together. Regardless of the situation, find some way to help each other and keep the conversation alive so you can continue to find situations that benefit both parties in the future. Continue reading »

 February 6, 2013  Posted by at 6:00 AM Leadership Tagged with: ,  No Responses »
Jun 062012

facts, opinions, beliefs, self limiting beliefs, passive income, goals, killer questions, who's responsible, open ended questions, powerful words, powerful phrases, controlling the conversation.











There are three types of communication questions:

  1. Open-ended questions- these are questions that cannot be answered simply by “yes” or “no”. They encourage the other party or parties to open up and provide information from their perspective that will allow you to more fully understand their position.
  2. Reflective questions- these allow the other party or parties to elaborate on a statement after you repeat a particular word or phrase that the other party used.
  3. Directive questions- these guide the other party toward a desired, specific piece of information to allow you to quickly move to the response you want. Avoid using directive questions in a manipulative manner as this can backfire by creating mistrust and turning people against the desired communication.

In considering these three types of questions, always consciously see how many closed-ended questions can be converted to open-ended questions by using : What, Why, When, Where, Who, How. However, a word of caution using the “Why” question. It tends to be to directive and usually puts the other person involved on the defense. Essentially it is hard to use a “Why” question and not sound like you are accusing someone of something.


Below you will see a few examples of specific questions that help to keep you in control.

  • Is that a fact or opinion? To learn more about the difference between facts and opinions, click here.
  • What are we going to do next time so this doesn’t happen again?
  • How does that make you feel?
  • What do you think we should do?
  • If you feel it’s not your fault, then who’s do you think should take responsiblity?

To learn more about powerful words and phrases that keep you in control click here.

If you enjoyed this post, I would be grateful if you helped spread the word by emailing it to a friend or sharing it on LinkedIn, Twitter, or Facebook. Thank you!

 June 6, 2012  Posted by at 6:00 AM Leadership, Team Tagged with: ,  1 Response »
May 142012

education, learn to earn, trial and error, positive mistakes, learning to run a small business, student of business

Education: “Education is the most powerful weapon”

What you EARN is equal to what your LEARN. Your  earning will never exceed your learning. 

Education NOT procrastination. Invest your time into Learning.  The key to your success is to always be in motion, continuing to improve yourself and your business. If your name is Jackson, your nickname needs to be Action Jackson.

A few ideas to help unlock to “Education” key: Continue reading »

 May 14, 2012  Posted by at 6:00 AM Leadership Tagged with: ,  No Responses »
May 092012

For starters this book ranks #64 as an all-time best seller on It also ranks #1 on amazon under the category of time management. Not only is this book a Service Coach best seller,  it’s a best seller period.

Stephen Covey first talks about the difference between character ethics and personality ethics. Prior to WWI most of the literature was based on character ethics as a foundation for success. Things like integrity, humility, fidelity, temperance, courage, justice, patience, industry, simplicity, modesty, and the Golden rule. These were the basic principles of effective living, and that people can only experience true success and enduring happiness as they learn and integrate these principles into their basic character.

Shortly after WWII the idea of  success shifted from character ethics to personality ethics. Success become more of a function of personality, of public image, of attitudes and behaviors, skills, and techniques. Success became a symbol without substance. It’s the “get rich quick” scheme promising “wealth without work.” We look for shortcuts, expecting to be able to skip these vital steps in order to save time and effort and still reap the desired result.

Seven habits of highly effective people is about a new line of thinking. It’s principle-centered, and character-based approach to personal and interpersonal effectiveness. Steven Discusses how this done with an “inside out” method of change. “Inside out” means to start with self; to start with most “inside” part of self -with your motives, principles, and your character.

The “inside out” process is a continuing process of renewal based on the natural laws that govern human growth and progress. It’s an upward spiral of growth that leads to progressively higher forms of responsible independence and effective interdependence.

Wow, Coach Jason. What exactly does this mean? Simply put, it means that this book is for the business owner who understands that for things to change, first THEY must change.  And your first step to changing is buying and reading this awesome book.

If you enjoyed this post, I would be grateful if you helped spread the word by emailing it to a friend or sharing it on LinkedIn, Twitter, or Facebook. Thank you!

 May 9, 2012  Posted by at 6:00 AM Leadership, Time Tagged with: , , ,  1 Response »
May 022012

time management, most valuable resource, delegation, stop blaming time, lack of time is not an excuse 

You know you have personal discipline when:

The business owner in particular will have the feeling of being in control of his life and destiny. And the feeling of achievement through personal discipline is very powerful.

Here are seven suggestions to apply personal discipline within the context of achieving better management of business operations and the more effective utilization of your personal time:

  • Delegate: Delegate activities to the staff with the appropriate skills. Manage this approach through an organizational structure and individual Positional Agreements appropriate to the size of the organization.
  • Prioritize: Prioritize your daily work by reviewing the next day’s important activities in a ‘to do list’ at the end of each day. You can maximize personal productivity by Continue reading »
 May 2, 2012  Posted by at 6:00 AM Leadership, Time Tagged with: , , ,  No Responses »
Apr 302012

entrepreneur, manager, technician, leadership, what it means to be an entrepreneur, business coaching, build a better business,


















So, what does it mean to be an Entrepreneur? If you read my blog regularly you know that I love do discuss the topic of Entrepreneur. Everyone’s idea and definition of what an entrepreneur is different.

Part of me believes that there is a lot of glamour around the word “Entrepreneur.” For example if you are at party and  you engage in the typical small talk with someone you don’t know.  When they ask you the inevitable question “So, what do you do?” You might say that you are a business owner, a leader, or an entrepreneur. Personally my response to that question is ” I run a window cleaning business. ” I say it this way because I like to take the glamour and the ego out of it. Yes, I am very proud that I own a successful business and that I have been in business for 12 plus years, but that is not the first impression that I want to give to someone I just met.

I chose this picture above because I think there is some real truth to it. There is also some real humor to it. For example: the last slide on the bottom right with the fire fighter putting out the fire, is where some of the humor of this picture lies. “What I actually do,” at first glance in funny.

However, after I think about it, I completely disagree.

  • If you find that “What you actually do” is to put out fires all day, then you have a problem.
  • If you are the answer man for your employees than you have a problem.
  • If you are the problem solver for your business than you have a problem.
  • If your customers have to talk with you in order to get anything done, than you have a problem.


Choose your role as a business owner wisely. Sometimes it’s easier to focus on what we need to stop doing instead of focusing on what we should be doing. Stop doing the stuff that is non-essential to achieving your goals.

Stay tuned for next week’s Part 2. How to: stop doing the things that hurt your business. What does it mean to be an Entrepreneur?


If you enjoyed this post, I would be grateful if you helped spread the word by emailing it to a friend or sharing it on LinkedIn, Twitter, or Facebook. Thank you!

 April 30, 2012  Posted by at 6:00 AM Leadership Tagged with: , ,  No Responses »
Apr 252012
leadership, clear expectations, trust, communication, Vision, Mission, Culture, role model, leader, coach, delegation, systems,
Below you will see 4 leadership tips to remember. As me move through our busy days we often lose sight of  our primary role in our business. These tips will help you to remember what that role is. Leader, mentor, and coach.

  • Challenge the process– First, find a process that you believe needs to be improved the most. Constant never-ending improvement needs to be a point in your culture that you and your team live by.  There is always a better way of doing something. Challenging the process will help initiate the learning process. What your EARN is equal to what you LEARN, and no one can do the learning for you. Hint: No need to re-invent the wheel, there are plenty of business owners who have created and recreated systems for service businesses just like yours. Get in touch with them and leverage their knowledge today.
  • Enable others to act – Give them the tools, authority and methods to solve problems themselves. It’s not just delegation, enabling others to act is more than just delegation.  Successful delegation starts with clear expectations, an understanding of the end result desired, the tools and the training to successfully solve the problem or complete the task.
  • Model the way – When the process gets tough, get your hands dirty. A boss tells others what to do; a leader shows it can be done. Earn your team members respect and lead by example. Show them that you have a full understanding of the work or task that you are managing. This will go a long way in helping to get results through others. The best managers are the ones that have had direct experience completing the task they are managing.
  • Share the glory– Share the glory with your followers’ heart, keep the pains in your heart. Give credit where credit is due. Make sure to praise your team every time you have a chance. Amplify the results of the praise by giving the  praise in public and around their peers. This will create a positive and competitive culture that makes an environment that is fun to be in. Remember, a FUN culture equals a PROFITABLE culture.

If you enjoyed this post, I would be grateful if you helped spread the word by emailing it to a friend or sharing it on LinkedIn, Twitter, or Facebook. Thank you!

 April 25, 2012  Posted by at 6:00 AM Leadership Tagged with: , , ,  No Responses »